inspire USA
  Shopping Cart Shopping Cart - 0 item(s) / Total: $0
  Apparel & Accessories
  Brakes
  Electronics
  Drivetrain
  Engine
  Exhaust
  Exterior
  Interior
  Steering Wheels
  Air Suspension
  Suspension and Chassis
  Lug Nuts and Locks
  Wheels
  Combo Packages
  Browse by Brand
  _________________________
  Premier JDM Brands
  _________________________
  IN STOCK CLEARANCE
  _________________________
Home > Terms and Conditions
 

Terms and Conditions

DISCLAIMER

All orders placed with Inspire USA by (phone, fax, mail, internet/web & e-mail) constitute the acknowledgment and acceptance of all conditions listed on Inspire USA Price List and all conditions listed below. All parts shall remain the property of Inspire USA until paid in full. 

ALL SALES FINAL

Unless explicitly stated otherwise, all products sold by
Inspire USA , Inc. are designated Race Only and are solely for competition/off road use limited to racing formally sanctioned by a recognized racing organization. Any other use, including recreational off- road use, may be in violation of local, state, and Federal laws.Inspire USA  does not implicitly or explicitly confirm the legality of using any products it sells on public roads; that is entirely the responsibility of the consumer.

In the event that our computer server/database encounters technical difficulties which may cause problems with our product pricing or shipping calculations, Inspire USA will correct all discrepancies at the time of processing. Customers will be notified of any errors and will have the option to continue with their order with corrected totals or cancel their order. Inspire USA will not be held responsible for any miscalculated totals due to errors.

All orders sold to a California Address must pay 9.5% California Sales Tax. This is required by the California State Board of Equalization. In the event an order placed on the web does not calculate sales tax and the order is being shipped to a California Address, Inspire USA will calculate the sales tax when the order is processed. In the event sales tax is calculated incorrectly Inspire USA will calculate the correct rate for you. There will be no notification made regarding the adjustment of the total amount of the order reflecting sales tax or corrected sales tax.

All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice. Some product images may be shown with optional items that are sold separately. Product photos are for illustration purposes only - some product colors/pigmentation may differ from actual photos.

PAYMENT POLICY

Inspire USA accepts the following payment methods through our secure online website and in-store.
  • Credit Cards (Visa, MasterCard, American Express or Discover) Shipping address must match billing address
  • International Orders: Inspire USA will ONLY accept Bank wire transfer.  Free shipping service is for the LOWER 48 STATES ONLY. AK, HI, Canada and other international customers contact us for a shipping quote before ordering. Please inspect all packages you receive carefully prior to accepting delivery of them.
  • We do not accept International Credit Cards.
  • Money Orders and Cashier Checks (must wait for funds to clear before order is processed. Please allow 7-10 business days after receipt of check.) 
  • For some credit card orders we may require extra identification from the card holder to complete your transaction. This is to protect you and Inspire USA from any unauthorized orders or fraudulent transactions.
Please make Money Orders payable to Inspire USA, include name, order number and phone number where you can be reached and mail money order to:

INSPIRE USA
4432 ENTERPRISE ST. SUITE V
FREMONT, CA. 94538


Estimated Delivery Time

  • 1-3 Business Days for Order Process
  • 1-7 Days Transit Time for US Continental Shipments
  • 5-30 Days Transit Time for International Shipments

Occasionally an item is oversold. If this is the case, we will fill the orders on a first come, first serve basis.

Back Orders:
We will notify you in the event of a back order. We continually seek updates on back ordered items and update your order status until the back order is filled.

Damages:
Inspire USA packs all merchandise carefully to prevent damage during shipments. Nevertheless, damage may occasionally occur in transit. Please inspect your package(s) immediately prior to accepting delivery. Damages and evidence of tampering must be reported to Inspire USA and to the shipping carrier IMMEDIATELY. 
Please keep all shipping cartons and packing material for carrier inspection.  It is extremely important that the contents of the shipment be thoroughly inspected upon receipt for the shipping damage. If damage is observed and found, simply refuse the package due to the damage. Inspire USA is not liable for exchanges or replacements beyond shipping carrier policies and conditions.

Returns for Refund or Exchange:
If you received a wrong item, please call Inspire USA within 2 business days from the date of receipt to obtain a valid RMA number. Replacements will only be sent once the wrong item has been received and confirmed by Inspire USA . If you install or modify parts ordered in any way whatsoever, you automatically waive your right to returns, refunds or exchanges.

  • All returns must be accompanied by an RMA number. This is only possible by contacting Inspire USA and speaking to one of our sales representatives. Please have the following ready when calling: Name, Order number, Date of Purchase and phone number where you can be reached.
  • Restocking Fees: Upon approval by Inspire USA, there will be a 25% restocking fee on priced item.
    Refunds:Upon approval by Inspire USA refunds will be issued in the same manner it was paid minus restocking fees and shipping fees. (Cashier checks, money order(s). Please allow 7-10 business days for Money Orders to be processed.
  • All authorized returned item(s) will only be accepted if the item(s) are unused and returned to Inspire USA within 14 days of receiving an RMA number.
  • RMA number(s) expire 7 days after they are issued. Items returned without an RMA number or using an expired RMA number will be refused.
    Note: Separate RMA numbers should be obtained for different orders.
  • The customer is responsible for all freight/shipping charges incurred with the return or exchange.This includes the original freight/shipping cost to the customer.
  • In the case of error, please call our Customer Service at 510.668.1161 within 2 days of receiving the item to generate a RMA number for exchange. Upon inspection, items found to be unused, uninstalled, in resalable condition, and in original undamaged packaging will be credited less any applicable restocking or re-boxing fee. Items found to be used, installed, not resalable, or with missing or damaged original product packaging will not be credited and the item will be returned to the customer upon request at customers expense.
  • Shipping, handling, and transaction fees are non-refundable.
  • We are not responsible if the item is lost or damage during shipment. It is up to the buyer to make sure the item(s) was shipped back correctly, tracked, and insured. 

Cancellation Policy:
Please call our Customer Service at 510.668.0118 to cancel an order.

  • Inspire-USA.com processes your order electronically, therefore, your order may be processed when you 'complete purchase'. We will make every effort to stop the processing of your order if it has not shipped. Please contact us immediately at 510.668.0118 if you wish change or cancel your order.
  • All canceled orders will assess a 8% cancellation fee.
  • Your order must be confirmed by Customer Service Representative it has not shipped from our warehouse or the manufacturer. Once confirmed, you will be issued a credit or refund minus cancellation fees
  • Orders already shipped from our warehouse or the manufacturer cannot be cancelled and will fall under the Returns for Refund or Exchange guidelines.

Special Handling Items:
Special Handling items are large or bulky items that incur higher shipping costs. Discounts or Promotions on freight charges do not apply to Special Handling Items. Next Day, 2 Day and 3 Day shipping services are not available for Special Handling Items. Some large or heavy items may need to be shipped via truck freight. Please be aware of any special notes or lengthy availability times that may apply to these items.

  • All used parts are sold AS-IS, no refunds or exchanges.

Special Order Items:
Special order items or custom order items are items which we do not normally stock and cannot be cancel/return or exchange. NO EXCEPTIONS. All special orders and custom orders will be processed in the most timely and efficient manner possible; however, Inspire USA will not be held responsible for delays above and beyond its control.

Any refused shipments sent back to Inspire USA does not constitute the right to a refund or credit. It is the customers responsibility to make all arrangements with Inspire USA for refused shipments. Inspire USA will charge the customer all freight charges associated with the shipment and a 25% restocking fee on all products shipped.

Warranty Disclaimer:
No warranty whatsoever will be valid if the defect was caused by customers abuse, negligence, or mishandling. All merchandise sold by Inspire USA is only subject to manufacturers warranty and conditions, if any, and is subject to submission to the manufacturer for inspection and approval for repair or replacement of merchandise. Customer, however, will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. There is no warranty on lights, light bulbs, decals, electrical parts, and engine parts. All products sold by Inspire USA, unless otherwise stated in the item description, are sold 'AS-IS'. All engine modification components, except those that are exempt by local laws, are intended for OFF-ROAD use only.These components are legal in California for racing vehicles only, which may never be used on public roads and highways. Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage, if any, on your vehicle. Vehicles modified by the use of performance parts may no longer be lawfully used on public highways. User assumes all cost and risks associated with these and other import items.

Check your state and local laws regarding the use on any parts. As a security precaution, all IP Addresses will be recorded for each completed web transaction. It is the responsibility of the customer/installer to verify the correctness of size and application of all parts before installation.